Making your content work harder in the age of AI

We're excited to announce our partnership with Firehead SAS to help you get your technical content AI-ready. We call this new venture The Content Forge.

If you're wondering whether your documentation, knowledge bases, and technical content assets are structured for AI applications, or if you're concerned about AI hallucinations eroding customer trust: we can help.

Firehead is a content intelligence consultancy led by Dr. CJ Walker, a respected expert in technical communication and knowledge management. Together, we've developed a comprehensive service that evaluates your existing content assets and shows you exactly how to optimize them for AI deployment.

Here's how it works: Our content experts assess your current technical content across key dimensions like structure, metadata, taxonomy, and semantic markup. Then we provide actionable recommendations, and if you need it, hands-on support to implement the changes.

“Firehead helps small and medium-sized companies make the most of their technical content assets. We've identified what organizations need to do to prepare content for AI tools, and our experts work alongside your subject matter experts to modernize your content competitively.”

Ready to future-proof your content? Visit The Content Forge website for details.

[This post was updated on 16 Sept. 2026 to mention and link to The Content Forge site.]