What We Do
Our consultants have decades of experience in a diverse range of disciplines and industries. Here are our main areas of technical communications expertise you can call upon.
Preparing your technical content so it produces consistent and helpful results with AI tools.
Our consultants are your human partners in the AI loop to help you eliminate AI hallucinations and optimize use of Gen AI tools such as RAG systems.
Streamlining how you produce your content so it works reliably and effectively over time.
We can streamline your technical content workflow to make content creation and maintenance smoother, quicker, and more cost-effective.
Making complex information clear, accurate, usable, findable, and maintainable.
Our consultants create, edit, and manage all levels of technical documentation, from product end-user manuals, developer portals, and API guides to technical marketing content.
Building structured spaces from developer portals to help systems in a range of disciplines.
We create manageable, user-friendly help systems for software applications and build websites that display your technical content in a way that suits your customers and your business.
Creating classification systems to make the most of the hidden value in your information.
Make the most of your content assets by working with our consultants to create context and connection by building taxonomies and classifications, ontologies, and knowledge graphs.
Creating the guides that make the use of language throughout your organization consistent.
Our linguistic guidance services include creating style guides for consistent use of language and tone of voice. We also produce glossaries and terminology databases, website taxonomies, and style guides for streamlining your content.
